How do we buy tickets?
Choose your tickets in the ticket window above. VIP Tickets are towards the bottom. Once you have selected your tickets, scroll down to the bottom of the ticket window and click on the red "ORDER NOW" button. You will be taken to EventBrite's secure checkout page, where you can pay by credit card or debit-only credit card. Your tickets will be emailed to you. Please PRINT OUT your tickets (one for each person) at home and bring to the event. Any issues, click here to buy tickets , or give us a call on 07 5494 5089
You can also buy tickets at Autobarn Rockhampton (cash only), Cnr Yaamba Road & River Rose Drive, ROCKHAMPTON, Ph: (07) 4936 4920, OR
buy tickets at the gate (cash or card).
Any issues, click here to buy tickets , or give us a call on 07 5494 5089
I can't buy tickets on my mobile phone?
Some smart-phones may not show the green "ORDER NOW" button. If you are using a smart-phone and have chosen your tickets but there is no "ORDER NOW" button, turn your smart-phone on it's side so that the screen is bigger (landscape). The larger screen area should enable you to see the "ORDER NOW" button to buy tickets. If not, click here to buy tickets
How do I get my tickets?
Your tickets are emailed to the email address you add in the checkout. Please PRINT OUT your tickets (one for each person) at home and bring to the event.
Can I upgrade my tickets to VIP?
Yes. If you have already bought general admission tickets and you wish to upgrade to VIP tickets, we will refund your general admission tickets so you can re-purchase VIP tickets - depending on availability of VIP tickets as they sell out fast. Contact us during office hours on 07 5494 5089 or send us an email to firstname.lastname@example.org with your name, order number (e.g. 622088185), so we can process your refund.
Can I buy tickets at the gate?
Yes. You can buy tickets at the gate on the day of the event and at the same prices. We cannot guarantee there will be any VIP tickets available as they usually sell out fast and also please note that we are expecting a few thousand people to arrive at the gate between 4-6 pm, so there could be an up to 30 min wait to purchase tickets at the gate. Pre-purchased tickets will go straight through.
Why aren't kids under three free for VIP seats?
Children 0-1 years of age can sit on a parents lap but children 1-11 are allocated a seat and therefore must pay the VIP child rate (kids under 3 are free in general admission only).
Do you have pensioner or student discounts?
We have kept all tickets costs to the lowest prices possible and so so we don't offer pensioner or student discounts.
What are ticket prices for disabled patrons and carers?
Ticket prices for disabled patrons are the same except for adults (16 and over) who can purchase tickets at the teen ticket price (either online or at the gate). Carers get free admission on presentation of their "Companion Card".
Is there disabled access?
Yes. The show grounds are mostly flat grassed areas for easy access. We also have a seating area for disabled patrons (and carers) with wheel chair access and priority viewing. Carers get free admission on presentation of their "Companion Card".
What if I don't have a credit card?
You can buy tickets at the gate on the day of the event and pay cash. You can also purchase tickets with cash at Autobarn Rockhampton during office hours.
What if I don't have a printer?
If you do not have a printer at home, you can forward your ticket email to a friend and have them print them for you. If not, contact us on 07 5494 5089 during office hours to have tickets mailed to you (there is a small cost involved).
What if I typed in the wrong email address and now cannot get my tickets?
If you accidentally typed in the wrong email address, contact us on 07 5494 5089 during office hours and we can fix that for you.
What if I forget to bring my tickets?
The ticket buyer's name appears on all tickets and they represent all other parties on the tickets. If you forget your tickets, the ticket buyer must be present at the event and present a valid form of photo ID (e.g., drivers licence) and the credit they used to purchase tickets, so we can identify them on our guest list, before admission can be granted. With several thousand people predicted to arrive at the gate at the same time, this may take some time. In short, it's best you don't forget to bring your tickets.
Action Events Management and Monster Trucks Promotions Australia will only offer a refund or exchange of a ticket if an event is cancelled. Action Events Management and Monster Trucks Promotions Australia does not offer refunds or exchanges as a result of a change in your personal circumstances, or if the event is rescheduled due to weather conditions. Unless there is an absolute downpour of rain, the event will go ahead. A little rain is OK but in the event of heavy rain/storms the event will be rescheduled for the next day Sun 1st Aug 2017. When you buy your ticket, please make sure that you are available on this date. Otherwise, no Refunds will be Given unless under extreme situations and agreed upon at the discretion of the Promoter.
If the event is cancelled, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. Action Events Management and Monster Trucks Promotions Australia will not be liable for any other losses incurred by you as a result of the cancellation of an event, including any travel and accommodation expenses.
VARIATIONS TO PERFORMANCES OR EVENTS
Action Events Management and Monster Trucks Promotions Australia reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Please Note: No Refunds will be Given unless under extreme situations and agreed upon at the discretion of the Promoter. Action Events Management and Monster Trucks Promotions Australia reserves the right to reschedule an event due to weather conditions or other situations which may affect the performers, staff or audience. Monster Truck Promotions Australia will notify patrons via our Facebook Page and on this website.
AUTHENTICITY AND VALIDITY OF TICKETS
Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Action Events Management and Monster Trucks Promotions Australia or other authorised points of sale.
RESALE OF TICKETS AND SCALPING
Tickets may not, without the prior written consent of Action Events Management or Monster Trucks Promotions Australia, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticket holder may be refused admission.
All tickets have a unique barcode and are scanned at the gate.The resale of tickets in certain circumstances is governed by ticket sales legislation and will attract criminal penalties.